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Delivery

We work hard to make your deliveries as fast and affordable as possible.

Delivery date

We may split your order up and deliver it on different days. How we do it depends on the lead times for each product on the order. We'll confirm the delivery dates for everything on your order confirmation.

The cut-off time for orders is 5pm, except during Back To School when it's 5.30pm.

Delivery date

Bear in mind

Plain stock items

Next working day

Embroidered items

3 working days

If you order plain and embroidered or trimmed items at the same time, we'll ship them together unless you ask us to send the plain items first.

Delivery dates are usually longer for large orders and those placed during Back To School. At the busiest time of the year, we share daily lead time updates by email and online.

Trimmed blazers

10 working days

Made to Order Performa Cotton and Performa 50 special knitwear

6 weeks

During some religious festivals we add 2 weeks to this lead time. We'll confirm the dates affected as soon as we can each year.

Garment and embroidery designs need to be approved before you can order these items.

Occasionally, some yarn colours may need to be ordered specially and this may mean a longer lead time.

Made to Order Courtelle special knitwear

7 weeks

We can reduce this lead time to 4 weeks by using air freight at a cost of £1 per garment.

Delivery dates can be longer for large orders. For deliveries to the island of Ireland, please add an extra working day.

Delivery price

Time of arrival on the delivery date

Delivery price for a total order value...

...under £175

...over £175

Before 6pm

£7.00

FREE

Before 10.30am

£15.00

£8.00

Before 12 noon

£9.00

£2.00

Before 12 noon on the Saturday (after the delivery date)

£9.50

£2.50

Back orders ship for free

On those rare occasions when you order more stock than we hold, we arrange a back order for you which is an agreement to ship the items as soon as they're available again. 

We do everything we can to avoid the need for back orders. We know you find them less convenient than simply getting what you need straight away. So we offer free delivery on back orders.

Back orders are available to customers with a credit account.