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Back To School

We know just how important this busy season is to you, so here's all your essential Back To School info for 2022!

Cut-off times for day-to-day orders

With My Account, any day-to-day items you order before 7.30pm will be delivered the next working day*. If you still need to get registered for My Account, please ask your Account Manager, call Customer Care or use the Live Chat button at the bottom right of this page.

From Monday 1 August 2022, you can also order by phone from 8:30am until 5.30pm Monday to Friday. We plan to revert to the 5pm cut-off for phone orders from Friday 16 September 2022. We'll let you know by email at least two weeks beforehand.

Next Day Delivery by Midday

All day-to-day orders of plain stock schoolwear are delivered the next working day* before midday.

Saturday Delivery upgrades

England and Wales

For orders placed on Friday 26 August 2022 and Friday 2 September 2022, you can ask to upgrade to Saturday Delivery at no extra cost. This applies to plain, embroidered and special orders.

Scotland

For orders placed on Friday 5 August and Friday 12 August 2022, you can ask to upgrade to Saturday Delivery at no extra cost. This applies to plain, embroidered and special orders.

Email orders

Please ask for Saturday Delivery clearly on your email. This applies to customers in England, Wales and Scotland.

We're open on Bank Holiday Monday!

We’re open on Monday 29 August 2022.

Any plain items ordered using My Account before 7.30pm will be delivered the next working day*.

We'll also be available by phone from 8:30am until 5.30pm.

Embroidery

Our standard embroidery service is 3 days, but this lead-time may increase during Back To School. We’ll keep you updated on this page, via email and on social media.

Current embroidery lead time

3 days

Embroidery minimum

From 1 August 2022 until 30 September 2022 we need a minimum order of 12 garments per design for embroidery.

* add an extra day for ROI, NI, IOM and some Scottish postcodes